# NDT software vs generic field-service and job-management tools

> Generic field-service and ERP tools schedule jobs and send invoices well, but they do not track NDT certificates by method and level, trace calibration to reference standards, generate method-specific reports or keep the audit trail an ISO/IEC 17020 assessor expects. Those gaps are why NDT-specific tools exist.

- Source: https://amps.global/guides/ndt-software-vs-generic-field-service-software/
- Type: Guide
- Published: 2026-09-05
- Tags: guide, software, comparison

## Key facts

- Generic tools considered: Odoo, simPRO, ServiceM8, Jobber, Microsoft Dynamics 365 Field Service (also Tradify, Fergus, AroFlo, Fulcrum, Salesforce Field Service, IFS)
- Gaps for NDT: certificate and method-authorisation tracking, calibration traceability, method-specific report templates, accreditation audit trails, accreditation workflows
- Where generic tools shine: scheduling, dispatch, invoicing, Xero and MYOB connections, broad app ecosystems
- AMPS is NDT and asset-focused but keeps accounting in Xero rather than replacing it

## The comparison

Based on each product's public positioning as of September 2026. "Custom" means achievable with development work; "Partial" means a related feature exists but not the NDT-specific version.

| NDT requirement | Odoo | simPRO | ServiceM8 | Jobber | Dynamics 365 FS | AMPS |

|---|---|---|---|---|---|---|

| Level 1/2/3 certificate and method tracking with expiry warnings | Custom | No | No | No | Custom | Yes (flag system) |

| Equipment calibration records with due-date warnings | No | Partial | No | No | Partial | Yes (equipment page) |

| Method-specific report templates (UT, RT, MT, PT) | No | No | No | No | No | Yes (your Word templates) |

| Audit trail of report, document and job actions | No | No | No | No | Partial | Yes (history feature) |

| Accreditation workflows (NATA, IANZ, UKAS) | No | No | No | No | No | Records kept, no claims |

| Xero / MYOB accounting | Yes | Yes | Yes | Partial | Partial | Xero; MYOB on request (Enterprise) |

| Scheduling, dispatch, invoicing | Yes | Yes | Yes | Yes | Yes | Jobs and assignment; invoicing via Xero |

| Asset register with QR codes and job history | Partial | Partial | Partial | Partial | Yes | Yes |

| Offline mobile app | Partial | Yes | Yes | Yes | Yes | No offline mode (web app, online only) |

## What the generic tools do well

Dispatch boards, route planning, quoting catalogues, recurring invoicing and large ecosystems of add-ons. If your work is mostly scheduling people to jobs and billing them, they are mature and inexpensive.

## Where NDT is different

The person must hold a current certificate for the method and level; the instrument must be in calibration against traceable standards; the report must follow a method-specific, code-referenced template; and an accreditation assessor will trace a report back through all of it. Generic tools have no concept of any of this, so it lives in spreadsheets beside them.

## Where AMPS sits

AMPS keeps personnel and equipment certificates on dedicated personnel and equipment pages, and its flag system warns one month before a certificate, calibration document or scheduled inspection falls due, so managers always know what is missing or expiring. In AMPS, reports are produced from your own Microsoft Word templates through the template engine: job data such as the client, purchase order number, equipment serial numbers, location and dates is filled in automatically, an AI assistant can tidy the wording, the report can be signed in AMPS, and the finished Word file is saved in the job's report folder in your OneDrive, SharePoint or Google Drive. AMPS runs the job pipeline from creation and assignment through execution, reporting, timesheets and closure; a job marked ready for invoicing is visible to administrative staff in real time and the invoice is created in Xero. Where a generic tool is stronger, for example an offline native app or a built-in dispatch board, this table says so. Two things generic tools rarely offer: documents stored in your own OneDrive, SharePoint or Google Drive rather than on vendor servers, and access controlled entirely by your Microsoft 365 or Google Workspace single sign-on.

## Frequently asked questions

### Can we make simPRO or ServiceM8 work for an NDT company?

For scheduling and invoicing, yes. For certificate tracking, calibration traceability and method reports you end up with spreadsheets and Word documents beside the tool, which is exactly the paperwork the software was supposed to remove. Companies with few technicians and simple reporting sometimes accept that; accredited companies rarely do for long.

### Is AMPS an ERP?

No. AMPS is job and asset management built for inspection work: jobs, assets with QR codes and history, personnel and equipment certificates with expiry flags, Word-based reporting with an AI assistant, timesheets and costs. Accounting stays in Xero (MYOB on request for Enterprise), files in your OneDrive, SharePoint or Google Drive, analytics in Power BI.

### What about Odoo or Dynamics 365 with customisation?

Both can be customised to track certificates and generate reports, at the cost of a development project and ongoing maintenance of the customisations through upgrades. The comparison table below marks those capabilities as custom for that reason.

## Related pages

- [FSM vs ERP vs QMS vs LIMS](https://amps.global/glossary/fsm-erp-qms-lims/)
- [Guide: what is NDT software?](https://amps.global/guides/what-is-ndt-software/)
- [NDT & inspection management software](https://amps.global/solutions/ndt-inspection-management-software/)
- [Compare AMPS with other NDT software](https://amps.global/compare/oms-software/)

## Sources

- [Field service management on Wikipedia](https://en.wikipedia.org/wiki/Field_service_management)